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FAQs

Frequently Asked Questions

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Will Provent Therapy work for me?

Provent Therapy does not work for everyone. In recent clinical studies, 72% of obstructive sleep apnea sufferers were successfully treated by Provent Therapy. Contact your physician to see if Provent is right for you.

Do I need a prescription for Provent Therapy?

Yes, Provent Therapy is a prescription-only product. Click here for a prescription that you can print and bring to your doctor.

Can I use this device with my CPAP?

Provent Therapy cannot be used together with a CPAP machine, but some users find that it’s more convenient to use Provent while traveling and CPAP while at home.

Can I travel with Provent Therapy?

Because of its small, simple design, traveling is easy with Provent Therapy. Each night’s set is individually pouched. There is no need for electricity or equipment, and the device is discarded after single-use.

Can Provent Therapy replace my CPAP machine?

If you are not using your CPAP machine every night, then ask your physician about non-CPAP alternatives including Provent Therapy. Only you and your physician can decide what therapy is best for you.

How is Provent Therapy different from CPAP therapy?

  • Constant Positive Airway Pressure (CPAP) increases the pressure on both inhalation and exhalation; Provent Therapy increases the pressure on exhalation only.
  • CPAP increases the pressure in the airway using forced air; Provent Therapy uses the patient’s own breathing to create pressure during exhalation.

Why is it important to treat obstructive sleep apnea?

There is no cure for obstructive sleep apnea. Untreated OSA has a number of potential serious side effects. These include excessive daytime sleepiness, increased risk of high blood pressure, heart attack, stroke, diabetes, depression, increased risk or worsening of heart failure, and increased likelihood of driving or work-related accidents.

Does Provent Therapy stop snoring?

Clinical studies have shown that 83% of patients experienced a snoring reduction with Provent Therapy. Among OSA patients that snore, Provent Therapy virtually eliminated snoring in 58% of patients.

Is Provent Therapy right for me?

Provent Therapy may not be appropriate for everyone. If you have been diagnosed with OSA and are considering Provent Therapy, you should speak to your physician to evaluate your individual medical needs.

Is Provent Therapy FDA-cleared?

Provent Therapy is cleared by the U.S. Food and Drug Administration for the treatment of OSA.

How does Provent Therapy work?

The Provent Therapy device attaches over the nostrils. During inhalation, the valve opens, allowing the user to breathe in freely. When exhaling, the valve closes and air passing through the nose is directed through two small air channels. This increases the pressure in the airway and helps to keep it open.

What is EPAP?

Provent Therapy utilizes a proprietary MicroValve technology developed by Theravent, Inc. The device attaches over the nostrils with a hypoallergenic adhesive. During inhalation, the valve opens, allowing the user to breathe in freely. When exhaling, the valve closes and air passing through the nose is directed through two small air channels. This increases the pressure in the airway (called EPAP or expiratory positive airway pressure), maintains pressure and helps to keep the airway open until the start of the next inhalation.

What is Provent Therapy?

Provent Therapy is a simple, non-invasive treatment for obstructive sleep apnea (OSA). The Provent Nasal Device uses a valve design that attaches over the nostrils and is secured in place with hypoallergenic adhesive. The valve opens and closes, redirecting air through small holes to create resistance when breathing out. Because Provent Therapy is a small, single use, disposable device, it’s also discreet and very convenient.

What are the different types of nebulizers?

There are three main types of nebulizer systems. The first and most popular is the compressor nebulizer. It is also known as a jet nebulizer and works by forcing compressed air into the medication cup to aerosolize the medication. This is the type of nebulizer most medical facilities use.

The second type of nebulizer system is an ultrasonic nebulizer system. It works by vibrating the medication into an aerosol. It operates easily and silently, although it does have a few medication restrictions because it adds heat to the medications. Check with your healthcare provider before purchasing this type of nebulizer.

A subcategory of ultrasonic nebulizers is an electronic nebulizer. It works by vibrating a mesh or membrane to create an aerosol. Unlike an ultrasonic, it does not add heat to the solution so it does not have the same medication restrictions. Electronic nebulizers tend to be slightly more expensive than the other types.

One other nebulizer, often categorized separately, is the portable or travel nebulizer. These can be compressor or ultrasonic nebulizer systems and generally are characterized by their ability to operate away from a traditional wall outlet – either by battery or car adapter. These are popular for people who are on the go and can even replace a standard tabletop unit.

 

Are there any tips for fast and easy nebulizer treatments?

Nebulizer treatments can become a daily chore, but with a few easy changes, you can decrease your treatment time.

  • Be sure your filter is clean. A dirty filter will put unnecessary strain on your compressor and can slow down your treatment.
  • Be sure your nebulizer set is new. Disposable sets, which come with most compressors, are meant to last up to 10 treatments. Reusable nebulizer sets can last up to 6 months. Be sure you keep your nebulizer set fresh and new.
  • Consider getting a portable nebulizer so you can take your treatments on the go.

When should I replace my nebulizer?

If you use a nebulizer to manage your asthma or another medical condition, you might be wondering when you’ll need to replace your compressor or other components. Nebulizers last longer when properly cared for, and proper care involves checking the air filter frequently and changing it when necessary. Because a dirty air filter makes the compressor work harder, keeping it clean will extend the life of your machine.

Keeping your breathing machine clean is also important to ensure proper treatment and hygiene. Dust and particle build-up on your nebulizer and accessories can cause your machine to fail. Most systems should be replaced at least every 5 years. Making sure your nebulizer components are cleaned according to instructions will promote effective treatment and prevent the spread of germs.

While changing your air filter and cleaning your system properly are extremely important, plastic components do break down over time, and your nebulizer may eventually fail. When it comes time to replace your nebulizer system, choose one that will work with your specific medication (for example, the medication Pulmicort should not be used with ultrasonic nebulizers). Check with your healthcare provider or call us if you have questions about this.

If you haven’t shopped for nebulizers lately, you might be surprised at the large selection of nebulizers, components, and supplies currently on the market. Choose from tabletop, portable, jet, mesh, and ultrasonic models. These units will help you save time and will make your treatment more effective.

How do I choose a nebulizer?

A nebulizer is an investment in your health and wellness, and choosing a unit that fits your lifestyle and medical needs requires a lot of thought. When making your decision, keep these tips in mind:

  • Talk to your healthcare professional about your symptoms, diagnosis, and treatment plan. If a nebulizer is the right treatment for you, find out what types of medicines will be prescribed and how often you will be using the nebulizer.
  • Know where and when you will use the nebulizer. Depending on your lifestyle, you may need to purchase a unit for home use and a portable model for work, school, or travel.
  • Time constraints can play a role in your nebulizer selection. An ultrasonic unit will take less time per treatment than a compressor nebulizer (5 minutes rather than the average 15), and it will deliver 100% of the liquid medication you dispense, maximizing treatment and freeing your time for other activities. (Note: not all medications are approved for use with ultrasonic nebulizers. Check with your healthcare provider for compatibility information).
  • If your child requires nebulizer treatment, shop for child-friendly models. A nebulizer can be intimidating for small children, but purchasing a model with cartoon characters or a fun theme will help make breathing treatments enjoyable and relaxing. One of the most efficient units on the market, the PARI Vios, is available in a version made just for children. Both units function the same way, but the color and accessories of the PARI nebulizer for children will help your child feel more comfortable during treatment.

What should I know about disposable nebulizers?

For safety and convenience, disposable nebulizer sets are available. While reusable models can be used for longer (up to 6 months), disposable sets can make performing breathing treatments easier in some situations.

  • Disposable nebulizer sets are commonly used by hospitals and emergency rooms due to patient volume. They’re also often used in doctor’s offices; in fact, many doctors send their patients home with the sets used in-office. If your doctor provides you with a nebulizer set, make sure to ask if it’s disposable.
  • Many models come with tubing, so all you need is a compressor to hook the nebulizer set into.
  • Disposable nebulizer sets are great for travel. If you’re not sure whether or not you’ll have access to a good place to clean your nebulizer set after treatment while you’re away, you can bring along some disposables to use with a portable compressor and throw them away after use.
  • They’re great for your child’s overnight trips. Keep the reusable nebulizer set at home and send him or her to Grandma’s house with a portable compressor and disposable nebulizer sets. This way, they can spend less time worrying about cleaning and more time having fun together. Also, you’ll feel assured that your child is receiving hygienic treatment.

Most disposable nebulizer sets can be used for up to two weeks. This may vary, so read the manufacturer’s instructions before use.

 

What are the differences between a tabletop nebulizer and a portable nebulizer?

If you’re wondering which type of nebulizer you should buy to treat your asthma or respiratory condition, start by talking to your healthcare provider. If you’re able to choose between portable and tabletop models, consider your needs and the advantages of both.

 

Buy a tabletop nebulizer compressor for home if:

  • You’re able to be at home for all of your treatments.
  • You prefer a more affordable nebulizer system.
  • You would rather not worry about recharging batteries.

Buy a portable nebulizer if:

  • You have a busy lifestyle and may not always be able to make it home for nebulizer treatments.
  • You like to travel.
  • You’d prefer a smaller model that’s easy to carry with you.

Some people prefer to purchase both types of nebulizers for convenience. If you’re unsure of which type to purchase, it might be best to go with portable models, as they offer greater versatility.

What should a caregiver know about the use of a nebulizer?

If your child or loved one requires breathing treatments and requires the help of a caregiver, it’s important that any caregivers, school nurses, home health aids, or teachers who might administer treatment understand how to properly use a nebulizer. Also, there are steps you can take to make the process a little less nerve-racking.

  • Try to arrange to demonstrate a complete nebulizer treatment for anyone who might administer treatment.
  • Type up specific instructions for after-treatment nebulizer cleaning and leave several copies with caregivers. If you’re worried that the nebulizer might not be cleaned properly, purchase disposable nebulizers. Also, include instructions for proper medication measurement.
  • If your nebulizer system didn’t come with one, purchase a carrying case to make storage easy and to ensure that all parts remain in one place.
  • Consider purchasing a small, portable nebulizer for away-from-home treatments. The Omron Micro-Air Electronic Nebulizer System, for example, is cordless and tubeless, and fewer parts and pieces could reduce the chances of misuse or loss.
  • Caregivers who are new to nebulizers might not be able to recognize when parts or accessories need to be replaced. Keep a chart to help you remember when it’s time to reorder and replace.

What medications are used with a nebulizer?

There are different types of prescription asthma medications that can be used with an aerosol compressor (nebulizer). These include:

  • Quick-relief medications that are used to reduce airway inflammation, bronchial swelling, and overproduction of mucus.
  • Long-term control medications that help manage symptoms on a daily basis.

Quick-relief medications such as albuterol will help relieve sudden asthma symptoms. They typically begin working 5 to 15 minutes after treatment and can usually be administered every 3 to 4 hours, depending on your healthcare provider’s instructions.

Preventative medicines like steroids and mast-cell inhibitors help manage symptoms to keep flare-ups at bay. A bronchodilator can be used to improve airflow. Steroids (corticosteroids) are taken once or twice daily and work to control inflammation, and mast-cell inhibitors decrease inflammation.

Some medications are only compatible with certain types of nebulizers. Your healthcare provider will tell you which type will work with your medication.

Are there any accessories for my nebulizer?

If you’re new to using a nebulizer, here is a quick guide to nebulizer accessories:

  • Nebulizer mask: A nebulizer mask fits over the mouth and nose to deliver medication directly to the airways. Nebulizer treatments require a mask or mouthpiece.
  • Nebulizer filters: These should be changed regularly in order to ensure the air you’re breathing in is clean and that normal air contaminates do not get into your nebulizers. Make sure to purchase a filter that’s compatible with your nebulizer. Using your nebulizer without the proper, clean air filter will cause normal air particles and contaminates to ruin your compressor.
  • Rechargeable nebulizer battery pack: If you have a portable nebulizer, a battery pack will ensure that your nebulizer is ready for use at all times.
  • Replacement power adapter: Tabletop nebulizers need to be plugged in order to function.
  • Carrying case: A carrying case helps protect your investment and makes traveling with a nebulizer more convenient. Many have pockets to hold smaller parts like masks and mouthpieces.

What should I know about nebulizer parts?

There are many nebulizers on the market, and each one is a little different. This general guide to nebulizer parts will give you a basic idea of what makes a nebulizer system function.

  • Nebulizer compressor: The compressor is the base of the system. It pumps air into the medication cup to create a breathable mist.
  • Nebulizer cup: This is the reservoir where measured liquid medication goes.
  • Mouthpiece/mask: This is the opening through which the mist is inhaled. Most nebulizer sets come with mouthpieces, but masks are available for those who find them more comfortable or who have trouble wrapping their lips around the mouthpiece.
  • Tubing: The tubing delivers air from the compressor to the medication cup.
  • Tubing connectors: These connect the tubing to the compressor and nebulizer cup.

All manufacturers provide specific information about the nebulizers they make, so check your user’s manual to learn more about your model. Also, check with your manufacturer for warranty and replacement information.

How do I get the best results from a nebulizer?

To get the best results from treatment, it’s crucial to get information on proper nebulizer use and care before you begin. Keeping your nebulizer in working order will help to ensure successful treatment and minimize symptoms.

Here are some mistakes commonly made in nebulizer use:

  • Using a type of nebulizer or medication that is not recommended by your healthcare provider.
  • Using a nebulizer only upon the emergence of symptoms.
  • Not knowing the proper assembly and operating instructions for a nebulizer.
  • Not changing the filters, nebulizer cups, and tubing on a regular basis.
  • Measuring medication improperly.
  • For small children, attempting to use a nebulizer that isn’t child-friendly.

Knowing common mistakes will help prevent misuse and minimized treatment. Contact your healthcare provider for more information about the proper use and care of your nebulizer.

How do I set up a nebulizer?

Every nebulizer comes with specific instructions. Refer to these instructions before using for the first time.

  • Identify the components and accessories of the nebulizer unit. You should have an air compressor, medication cup, mask or mouthpiece, tubing, and measuring device (medication ampule, syringe, etc.).
  • Place your nebulizer (air compressor unit) on a table or stable surface.
  • Plug in the electrical cord.
  • Make sure all accessories and components have been cleaned and dried according to instructions.
  • Wash hands thoroughly.
  • Measure medication with the suggested measuring instrument, according to instructions.
  • Open the top of the nebulizer cup and dispense the medicine in front of the cup. Close the cup.
  • Attach the cup to the mouthpiece or face mask and connect the tubing to the compressor and the cup.
  • Switch the compressor on and get ready for treatment.

 

How do I use a nebulizer?

Successful nebulizer treatment depends on proper use and care of your nebulizer unit. Here are some instructions on using your nebulizer:

  • Allow enough time in your schedule for each treatment. Depending on your nebulizer, you may be spending between 5 and 15 minutes receiving treatment.
  • Make sure your unit, supplies, medications, and accessories are clean and ready to use.
  • Get comfortable—you’ll be spending your treatment time in one place, so make sure you have what you need. Feel free to watch TV, listen to music, read, or just relax during the process. It’s recommended that you sit up straight to ensure proper delivery of medicine.
  • Place the mouthpiece between your teeth and seal your mouth around it, or, if you’re using a mask, put it on so that it’s secure on the face with no gaps.
  • Switch on the power and take slow, deep breaths from the mouthpiece or mask. Hold each breath for two to three seconds before exhaling.
  • Treatment should continue until the medicine has been used.
  • Sometimes, patients feel dizzy or strange during treatment. If this happens, remove the mask or mouthpiece, turn off the machine, and rest for 5 minutes before beginning again, then breathe slowly.
  • When the treatment is finished, switch off the power, breathe deeply several times, and cough to clear secretions. Spit them into a tissue or basin.
  • Wash hands thoroughly.
  • Finally, check your nebulizer supplies and accessories to make sure you’ll be ready for the next treatment.

If you experience continuing symptoms like dizziness or agitation, seek medical attention. Contact your healthcare provider to learn more about nebulizers.

What is a nebulizer?

A nebulizer is a breathing machine used to treat lung conditions such as asthma, cystic fibrosis, and other respiratory illnesses. They administer medication in the form of a mist that is inhaled into the lungs and are often used in situations where using an inhaler is difficult or ineffective. Nebulizers are also used to limit the side effects of medications like steroids by delivering the medicine directly to the respiratory system.

There are two types of nebulizers: atomizer jet and ultrasonic. The atomizer, or “compressor nebulizer,” is the most common. This type uses an aerosol compressor to vaporize droplets of medicine. Ultrasonic, or “mesh nebulizers,” use high-frequency sound waves to make liquid medicine breathable. While ultrasonic models produce results comparable to jet nebulizers, they offer faster delivery of medication and operate more quietly. With both types of nebulizer, the patient inhales vapor through a mouthpiece or face mask.

There are a variety of nebulizers on the market, ranging in price from $50 to around $200. Both the jet and ultrasonic nebulizer systems come in tabletop or portable models and a variety of accessories and supplies are available for each. Tabletop nebulizers are intended for home use, as they need to be plugged into an electrical outlet. Portable units are battery-powered and small enough to fit into a bag or purse for travel; however, they tend to be more expensive and require disposable or rechargeable batteries or a car power adapter to run.

Consult your healthcare provider to find the appropriate unit for your needs.

Can I use a portable oxygen Concentrator on an airplane?

FAA finally responded to tremendous pressure to allow POC’s on commercial aircraft by the more than 1 million Americans who require supplemental oxygen on a daily basis. POC’s have been approved for on-board use because they don’t use compressed oxygen, which is classified as hazardous and not allowed on planes.

  • Portable Oxygen Concentrators approved by the FAA for in-flight use:
  • SeQual Eclipse Portable Oxygen Concentrator
  • AirSep Lifestyle
  • AirSep Freestyle
  • Respironics EverGo

Not all airlines allow permit POC’s onboard. Make sure to check with your carrier before you book your flight. Most airlines require that you contact them at least 48 hours before your flight departs to inform them you will be traveling with a POC.

Current airlines that allow POC’s on aircraft:

  • American Airlines
  • America West
  • Alaskan Airlines
  • Air France
  • Allegiant Airlines
  • ATA Airlines
  • Continental Airlines
  • Delta Airlines
  • Frontier Airlines
  • Hawaiian Airlines
  • Lufthansa

The FAA ruling and the improved technology of portable oxygen concentrators makes airline travel not only possible for oxygen therapy patients, it makes it easy and without the stigma attached to bulky oxygen cylinders. Many POC’s, such as the Inogen One and SeQual Eclipse, are also battery operated. For further information on how to safely travel with portable oxygen concentrator batteries, please visit the Department of Transportation (DOT) website.

Can I use a portable oxygen concentrator in my car?

Yes, there are newly designed portable oxygen concentrators on the market like the SeQual Eclipse or Inogen One that are perfect for automobile travel. You can use rechargeable batteries or simply plug the unit into the car’s accessory outlet (lighter). The Eclipse or Inogen portable oxygen concentrators can be placed out of the way, behind the front seat, allowing you to travel freely. Learn more about portable oxygen concentrators used in cars.

Will Medicare or private insurance cover some or all of my oxygen concentrator costs?

If your physician has prescribed oxygen therapy and you are eligible for Part B coverage, Medicare will cover rental of oxygen equipment, or if you purchase equipment, Medicare will help pay for systems that furnish oxygen, oxygen storage containers, tubing and related supplies and oxygen contents. Medicare’s coverage policies vary slightly from region to region, but generally Medicare Part B provides benefits at 80% of allowable charges. The patient is responsible for the remaining 20%, either directly or through their private health insurance policy. Private insurance carriers vary even more. Call your insurance agent to clarify exactly what your policy pays towards home oxygen therapy. Click here to see more options for obtaining an oxygen concentrator.

Do I need a doctor’s prescription to receive oxygen therapy?

The Food and Drug Administration (FDA) regulate oxygen concentrators and a prescription from a physician must be issued to receive oxygen therapy. Your physician will order a blood test to determine what your oxygen level is. The prescription will indicate the flow rate of how much oxygen you need per minute (liters per minute or LPM) and when you need to use oxygen. Many websites will allow you to fax your physician’s prescription for oxygen therapy.

What methods are used to supply home oxygen?

There are 3 types of systems available for the supply of oxygen: Compressed Gas – this is oxygen stored under pressure in a cylinder equipped with a regulator that controls the flow rate. Liquid Oxygen – is oxygen stored as extremely cold liquid in a vessel very much like a thermos. The liquid converts to gas upon release and you breathe it in the same as compressed gas. The third type of home oxygen system is the Oxygen Concentrator. An oxygen concentrator is an electrically powered device that separates oxygen from the room air, concentrates and delivers it at your prescribed rate. This system is less expensive than liquid oxygen and eliminates the need for re-supply of oxygen cylinders. Learn more about types of oxygen therapy

What are the benefits of oxygen therapy?

Numerous studies have shown that COPD patients who use supplemental oxygen live longer and have more active lives than individuals not receiving oxygen. Oxygen therapy is based on the premise that all human cells require sufficient levels of oxygen to function properly. Exercise is often easier for individuals receiving supplemental oxygen because more oxygen is getting to the muscles. Receiving oxygen also helps to reverse the long-term effects of oxygen deficiency on the heart. Oxygen therapy has also been known reduce sleep disruption while also improving concentration and memory levels.

Which machine is the quietest?

All new machines are extremely quiet compared to older model machines. Patients will hear the noise from the air venting out of their CPAP masks before they will ever notice the noise from their CPAP machine. This is why it is recommended that when you shop for a new machine, look for other features like size, comfort features or the option of an integrated humidifier.

How do I know if the mask I want will work with my machine?

All of the masks are standardized so that any mask will connect with any machine. There are however a few masks that are not recommended for use with Auto CPAP machines. The ComfortLite by Respironics is not recommended with Auto CPAP’s because of the way the machine senses when you are having an apnea occur. Also, it has been said that with pressures over 12 cm of H2O, nasal pillow style masks may become uncomfortable for the user because of the high pressure being applied directly inside the nostrils.

Should I use special water in my humidifier?

You should always use distilled water in your humidifier to prevent the buildup of mineral deposits on your water chamber. This will significantly prolong the life of your humidifier.

How do I clean my mask, tubing, water chambers?

The best way to clean your mask is to use a product that we sell called RespiClean Spray. This cleaner disinfects your mask without breaking down your mask cushion. Otherwise you can use a MILD soap that is NOT anti-bacterial. This is because the anti-bacterial soap will break down your mask cushion significantly faster. Tubing can be cleaned using a mild vinegar water solution (1 part vinegar, 3 parts water) and swishing is back and forth through your tubing. You can also use the Tube Cleaning Brush that we sell to assist you in the cleaning process. Water chambers can also be cleaned with the vinegar water solution.

How often should I change my filters, tubing, water chambers?

For filters, if you are using the white, disposable filters, you should change them whenever you start to see them get fairly dirty. Remember, this is the air you are breathing at night! If you have the foam, reusable filters, then you should rinse them out and let them air dry at least once every other week. Medicare guidelines suggest that you replace your tubing every 30 days. This may be a little too often so we recommend replacing your tubing once every three months. This is because dirt and bacteria can build up in your tubing and that can cause you to become ill. Water chambers should be replaced at least once every 6 months.

How do I know which size mask to purchase?

If you are purchasing the same mask that you already have, then somewhere on your existing mask there will be a size indication, usually a single letter (M for medium, etc.). If you are feeling adventurous and purchasing a new style mask, then the best option is to call us and request a sizing gauge for the mask you are interested in. We have sizing gauges for many of the masks that we sell that we can send you at no cost. The other option would be to come see us if you are in the area and we can fit you, or if you are not in our area, then visit a local homecare dealer and see if they will be able to size you for a mask.

What is a Bi Level (BiPAP) machine?

A Bi Level machine, or as some call it a BiPAP machine uses two pressure settings for your therapy: An inspiratory pressure and an expiratory pressure. When you inhale, the therapy is delivered at the set inspiratory pressure, then when you exhale, the pressure is delivered at the set expiratory pressure. The inspiratory pressure is always greater than the expiratory pressure. This type of machine is usually used for people who cannot tolerate a normal CPAP machine or for people who have other conditions along with their Sleep Apnea.

What is an Auto machine?

An Auto CPAP machine is a machine that uses two pressure settings; a high setting and a low setting. The machine starts at the lower setting (typically 2 – 4 cm below your normal CPAP pressure) and through the course of the night it senses when you are having an apnea occur. It then begins to slowly raise the pressure toward the set high pressure. One the apnea is overcome it will stay at that pressure for a period of time and then slowly begin to decrease back toward the low pressure. If another apnea occurs in the meantime, it will then begin to increase, so on and so forth. In this way, the machine automatically figures out the best pressure for you to be sleeping at for that particular night. This is a nice feature because your best therapy pressure is not always the same. It greatly depends on your daily activities and your personal habits.

How do I travel with my CPAP?

Traveling with your CPAP can sometimes be a hassle. However, with proper preparation, it can be very easy. If you are flying with your CPAP, you can bring your CPAP machine on the airplane with you and it will not count as one of your carry-on items. Never check your CPAP machine because through normal luggage handling procedures it can easily be broken. You may want to call ahead and find out your airline’s procedures for carrying your CPAP machine on the airplane to prevent any delays through security. We have learned that many airlines will not let you use your CPAP machine during the flight because it is not a life-sustaining device. You may want to contact your airline to see if you can make special arrangements.

If you are driving across country with your CPAP or are camping, you can still use your machine (depending on the make and model). If your machine has the ability to run off of 12V (check your owners manual) then you will be able to run your machine off of either a battery, or plug it into the cigarette lighter adapter in your car / RV if you purchase the proper cables. Respironics and Puritan Bennett sell battery adapter cables for those who wish to bring their CPAP camping in the wilderness. A 12V deep cycle marine battery or a motorcycle battery are recommended for the longest life between charges. The life span of the battery depends on its rating and what your pressure setting is on your machine.

Do you bill my insurance company?

Continued Care is liceensed in the State of New York to bill our contracted Insurance Companies. Clients must reside in our Delivery Service Area downstate New York as defined in our About Us page. We must and only bill as directed by the Insuracne Agency we are contracted with.

What does the prescription have to say?

The prescription must state that it is for CPAP therapy and at what pressure your machine should be set at. If you are purchasing a CPAP machine, then the prescription must show one pressure setting, which is a number between 4 and 20 and measured in cm of H2O. If your are purchasing an Auto CPAP machine, then your prescription must state two different pressures: A high pressure setting and a low pressure setting. If you are purchasing a Bi Level machine, then your prescription must state two pressure settings: An inspiratory setting and an expiratory setting.

Do I need a prescription to purchase your products?

If you are purchasing a CPAP Machine, a CPAP Humidifier, or a CPAP Mask, we need a copy of a prescription written by your doctor. A sleep study report does not qualify as a prescription. A prescription is NOT required if you are purchasing any other products.

Can I use BILL PAYING ONLINE?

YES, online BILL PAYING is available. This will generate a reciept that will be mailed to you. Additionally there are payment plans available on minimum balances of $100.00 or more. These monthly payment arrangements can be set up at continuedcare.org via “epay.”

What is the time frame to fill my order?

You may see that information by clicking on the DESCRIPTION DETAIL under AVAILABILITY. “In stock” means IMMEDIATE delivery. “Not in stock” frequently means 1-3 days. “Special orders” are usually delivered 4-7 business days.

What if I can’t find the product I am looking for?

If it is sold by anyone on the INTERNET we sell too. Just fill out the required information in the CONTACT US area with exactly what you want and we will fill your order.

How may I pay for my purchases?

We accept all major credit cards and PAY PAL.

Can I speak to a respiratory therapist if I am not already using Continued Care of LI customer care services?

YES. We encourage you to avail yourself of this service as we know very often that this will make the difference between success and failure in your treatment. Therefore,we stand ready to assist you in the exact same way we assist those people who have already been referred to us. Know that we will extend the same support to you which is always beyond the delivery and/or set up of your prescribed items.

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