Ordering items from Continuedcare.com should not be compared to the services Continued Care of L.I. provides under an Insurance Benefit. Srevices provided under an Insurance Benefit include Accredidation, Licensing, Eligibility and Authorization, Delivery, Assignment of Benefits, Billing, Home Assesment, Slip and Fall Prevention, Education, and 24 hour Emergency Services. Also, These services are only available in Nassau, Suffolk, Queens, Kings, Manhattan, Bronx and Richmond Counties.

This area is intended to answer your questions about shopping online with Continued Care of LI. We want your shopping experience to be easy and productive. Therefore, we also suggest you click on SITEMAP located at the bottom of this page which will enable you to access every area of our online STORE.

We want you to know what makes us so SPECIAL because it won't take a long time before you know that we are not the only Home Medical Supply company wishing to serve you. There are others who provide many of the same products at competetive prices. Even with a correct diagnosis and the very best medical equipment prescribed for you , we know that there will be issues that will arise which are specific to YOU requiring solutions that only we can provide . As a result, we look at our clients as people who may require more than just getting a product in the mail. We realized for us to be successful that our customers needed direct access to professional support. To that end we provide 24/7 access to a vast network of Medical and Dental consultants and employ many full time Respiratory Therapists as well as an in house RN to address your concerns.

YOU HAVE QUESTIONS, WE HAVE ANSWERS

 Q) Can I speak to a respiratory therapist if I am not already using Continued Care of LI customer care services?

A) YES. We encourage you to avail yourself of this service as we know very often that this will make the difference between success and failure in your treatment. Therefore,we stand ready to assist you in the exact same way we assist those people who have already been referred to us. Know that we will extend the same support to you which is always beyond the delivery and/or set up of your prescribed items.

Q) How may I pay for my purchases?

A) We accept all major credit cards and PAY PAL.

Q) What if I can't find the product I am looking for?

A) If it is sold by anyone on the INTERNET we sell too. Just fill out the required information in the CONTACT US area with exactly what you want and we will fill your order.

Q) What is the time frame to fill my order?

A) You may see that information by clicking on the DESCRIPTION DETAIL under AVAILABILITY.

"In stock" means IMMEDIATE delivery. "Not in stock" frequently means 1-3 days. "Special orders" are usually delivered 4-7 business days.

Q) Can I use BILL PAYING ONLINE?

A) Yes Online BILL PAYING is available. This will generate a reciept that will be mailed to you. Additionally there are payment plans available on minimum balances of 100.00 dollars or more. These monthly payment arraigements can be set up at continuedcare.org via "epay."